craigslist design

From wired.com, an analysis of craigslist and how and why it's one of the biggest communities on the internet despite the fact that it doesn't put any effort at all towards design, marketing, presentation, etc.

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The truth is that a lot of people complain about craigslist. Buckmaster is correct that few of them complain about the design. They complain about spam, they complain about fraud, they complain about the posting rules, they complain about the search, they complain about uploading images. They complain about every way a classified transaction can go wrong. They seldom complain about amazing new features they imagine they might possibly want to use, because they are too busy complaining about the simple features they depend on that don't work as well as they'd like.

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http://www.wired.com/entertainment/theweb/magazine/17-09/ff_craigslist?currentPage=3